Privacy Policy

This privacy policy sets out how Adara Leigh of London uses and protects any information that you give Adara Leigh of London when you use this website.

Adara Leigh of London is committed to ensuring that your privacy is protected. Should we ask you to provide certain information, by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Adara Leigh of London may change this policy from time to time by updating this page. You should check this page to ensure that you are happy with any changes.

This policy is effective from 15th July 2013.

 What we collect

We may collect the following information from you:

  • Name
  • Contact information including email address, telephone numbers
  • Home, billing and shipping addresses
  • Demographic information such as birthday, postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Fulfilling and  Processing an order
  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically  send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. 
  • From time to time we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  •  We may use the information to customise the website according to your interests

Electronic Mail Marketing – Opt-in and Opt out marketing

When registering an account with Adara Leigh of London, you will be given the option to subscribe to and receive updates via email and direct mail.

In accordance withThe Privacy and Electronic Communications (EC Directive) Regulations 2003, you will be given the option to unsubscribe at all times. To unsubscribe from electronic mailouts, simply follow the unsubscribe link featured on all of our emails. Alternatively you can sign-in to your Adara Leigh of London Account and deselect email preferences.

To opt-out of any direct mailouts please contact us via email to customercare@adaraleigh.co.uk

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure,we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies, if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over the other website.

Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites.  The content and management of external websites are  not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us or emailing us at customercare@adaraleigh.co.uk or logging into your personal account on our  website.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to:

Freedom of Information (FOI) Request, Adara Leigh of London, Dillesons Ltd, Unit 36,88-89 Hatton Garden, London, EC1N 8PN

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect